Quality Control

At Sand & Stone, we understand that the quality of your diamond is of utmost importance to ensure that you only receive the highest standard of diamond. The process begins with a meticulous assessment of the diamond’s cut, colour, clarity and carat weight. All our stones have been examined by expert gemologists, utilizing state-of-the-art equipment to identify any flaws or imperfections.

Returns Policy

We are committed to ensuring customer satisfaction, which is why we have a flexible return policy in place. If you are not completely satisfied with your diamond, you have 14 days from the date of delivery to return the item for a full refund or exchange.

Please ensure the that the product is in its original packaging, not damaged, and accompanied by the receipt or proof of purchase. We strive to process all returns promptly and provide a seamless experience for our valued customers.